NEW HANOVER COUNTY, NC – New Hanover County will open a Community Recovery Resource Center on Friday, September 28 at Independence Mall to assist residents of New Hanover County and surrounding areas as they recover from Hurricane Florence.
The Community Recovery Resource Center will house federal, state, and local agencies that are providing relief services including:
Disaster Supplemental Nutrition Assistance Program: Department of Social Services will be administering disaster food stamps at this location for New Hanover County residents beginning Friday. Proof of residency will be needed, but photo ID is not required. Open 8 a.m.-5 p.m. (Mon, Tues, Thurs, Fri), 8 a.m.-6 p.m. (Wed), and 9 a.m.-5 p.m. (Sat). More details are available here.
FEMA Disaster Recovery Center: FEMA representatives will be on site to help area residents apply for FEMA assistance, check a FEMA application status, apply for Small Business Administration (SBA) loans, and more. Details about FEMA’s Disaster Recover Center can be found here. Services begin Friday; open 9 a.m.-7 p.m. (Mon-Sat), and 9 a.m.-1 p.m. (Sun).
Supply Distribution Center: The Salvation Army, in coordination with New Hanover County, will be distributing supplies to residents, including clean-up kits, food boxes, water, and infant items. Based on need, the public can come to the resource center to receive vouchers before picking up supplies from the distribution center beginning Friday. Open 8 a.m. to 6 p.m., 7 days a week until further notice.
Multi-Agency Resources: Multiple non-profit and community organizations will be set up in the resource center beginning on Friday, to offer help, resources, and assistance to residents in the Cape Fear region. Open 8 a.m. to 6 p.m., 7 days a week until further notice.
In addition, on Friday, September 28 from 9 a.m. to 6 p.m., the NC Department of Insurance will host an Insurance Camp in the parking lot outside of the resource center where residents can get information, file claims, and ask questions of insurance carriers. Numerous insurance companies as well as the Department of Insurance will be on hand to assist.
To access the Community Recovery Resource Center, the public should enter the Independence Mall parking lot from Independence Boulevard and follow directional signage to the entrance between Ruby Tuesday’s and the former Sears store. This outside entrance will be marked with signage, and is to the left of the main mall entrance. Independence Mall is also located on Wave Transit’s fixed bus routes.
Information about the Community Recovery Resource Center is available at EmergencyNHC.com.